ELBA International

Raiffeisenbank is happy to present to you a contemporary (state of the art) electronic banking product – ELBA international, a secure alternative of traditional banking.

With ELBA International installed on your personal computers, you can connect to the bank directly from your office at time convenient for you and perform the following:

  • Send quickly, easily and securely electronic payment orders in leva and in foreign currency.
  • Receive current information on account movements and statements during working hours and summarized information in the evening.
  • Manage the liquidity of the company by maintaining and analyzing an account balances database.
  • Carry out information exchange with banks in the country and abroad.

ELBA International from Raiffeisenbank is a product that provides real freedom of action for your (daily) business ensuring direct connection with your bank and access to your accounts 24 hours/day, 7 days/week.

ELBA International uses MultiCash – a software for electronic banking well known in Europe.

The product is user friendly, it does nor require special computer knowledge and it is provided with on-line help.

Raiffeisenbank (Bulgaria) offers software versions of the product in Bulgarian and/or in English. In order to make you feel comfortable in using the product, the bank has developed a comprehensive Instruction Manual for using ELBA International and our specialists perform on-site free of charge training of its clients.

  • ELBA International can be used locally and in a LAN.
  • ELBA International provides the possibility to export statements and import generated from your ERP system payment files in a predefined format.
  • ELBA International maintains a database of banks, beneficiaries, accounts, etc. that need to be entered once in the system and can be used every time it is necessary in your payment orders.

How to Join

Fill in the form – “Request for using ELBA International” and present it in one of the offices of Raiffeisenbank (Bulgaria) EAD personally, by mail or fax.

We shall reach you when we receive your request in order to arrange a date and time for installing the software and training your staff in your office.

If you need additional information, please call Raiffeisenbank (Bulgaria) EAD at (+359 2) 8610 666 from 8:00 to 20:00 during the week or send an e-mail: elba.int@raiffeisen.bg

Reliability and Safety 

ELBA International uses a software product internationally recognized for its high level of security. Over 200 banks and financial institutions offer electronic banking via MultiCash to their clients.

The security of Elba International that protects the data and the account information from unauthorized access is implemented on three levels:

  • Client-side – access is restricted with user names and passwords and their corresponding access rights as well as with an additional password for accessing the bank
  • Bank-side – requests for access are checked against defined users, passwords and access rights
  • On transfer – all transferred data is compressed and encrypted

ELBA International has a module for electronic signature.

  • The electronic signature provides the highest level of security.
  • The electronic signature implements the hierarchy of signature authorizations in your organization.
  • The electronic signature provides a possibility for remote authorization.

Technical Requirements 

  • 500 MHz CPU
  • RAM – minimum 256 MB
  • Disk space - 50 MB for installation
  • USB
  • Keyboard, mouse and printer (local or LAN)
  • Screen resolution 1024 x 768
  • Modem
  • Internet
  • Operation Systems – Microsoft Windows 2000/XP/Vista/7/8

In case of LAN installation, a shared directory should be created and all MultiCash clients should have access to this shared directory.