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    Head of IT Infrastructure and Operations Department

    Reference ID: 110122584


    If you have:
    - Master degree in Computer Science or related field
    - 8+ years information systems experience
    - 4+ years management experience
    - Knowledge of ITIL framework working in an operational support environment
    - Excellent knowledge of English
    - Excellent people skills, positive attitude
    - Excellent organizational and written/ verbal communication skills
    - Strong problem-solving and analytical skills

    And you would like to:
    - Manage, lead and mentor IT Operations teams including communications administrators, system and application administrators, database administrators, IT Help Desk, etc.
    - Plan and track multiple task streams, resource planning and allocation, task distribution to accomplish department goals and objectives;
    - Ensure high quality operational activities and timely resolution of issues
    - Create ongoing status and evaluation reports and report on team members performance
    - Ensure proper functioning of the IT infrastructure of the bank; organize infrastructure changes and migrations
    - Ensure efficient capacity planning and availability management
    - Identify and propose areas for operational improvements; create new and review existing processes and procedures
    - Participate in the annual strategic planning and provide recommendations for purchases for the upcoming year
    - Develop personnel to increase in knowledge, skills, and efficiency
    - Foster an environment for direct reports that is engaging, encourages innovation, and provides prompt feedback on performance

    You will find:
    - Excellent opportunities for professional and career development in one of the leading banks in Bulgaria
    - Competitive remuneration
    - Various opportunities for learning and further development of the professional skills and competences
    - Dynamic and challenging job
    - Modern working environment
    - Additional health insurance
    - Life/Accident Insurance
    - Food vouchers
    - Sport card
    - Preferences for the bank products and services

    Share your future with us!

    Please, send your CV by using the button “Apply for this job” on the bottom of the page.
    Only short-listed candidates will be contacted.
    All applications will be treated under strict confidentiality. Personal data are under special protection in accordance with the Law for Protection of Personal Data.

    Регион: София
    Град: София
    Бизнес област: Операции и ИТ

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