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    Changes in General terms and conditions for payment accounts and services for individual clients, in force by 15.04.2022


    Dear clients,

    Raiffeisenbank (Bulgaria) EAD informs you that as of 15.04.2022 there will be changes in the "General Terms and conditions for payment accounts and services, debit cards and Raiffeisen ONLINE for private individuals".

    This change is related to establishment of a new Clause 352, regulating the provision or updating documents, data and information by Client to the Bank in order to comply with the provisions regading the measures against money laundering and terrorist financing, determined by the national and European legislation, as well as the respective actions that would be taken in case of Client’s failure to comply with the described obligations.

    For further information about the changes please refer to the Bank’s website or contact the employees at Raiffeisenbank’s branches and on the phone numbers of Call center:

    • 0700 10 000 (Vivacom) – at the price of a city call
    • 17 21 (A1 and Telenor) – with no increase of the fee

    Sincerely yours,
    Raiffeisenbank (Bulgaria) EAD

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