Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank.
17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Yettel-Yettel depending on customer individual plan.



Tariff for Fees and Commissions for Individual Clients

General Conditions and Forms

General Conditions and Forms for Individual Clients.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

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    Account For Pension for clients who have slowed down their pace but not the energy

    Retirement is the time to switch to a more carefree "mode” and we at Raiffeisenbank took care of that. You receive your pension by card, withdraw from ATMs of Raiffeisenbank, make transfers from home or from the phone, and all this - free of charge.

    No worries and no fees with Account For Pension from Raiffeisenbank.


    Bank easily and conveniently with Account For pension from Raiffeisenbank, and the bank will have a commitment to notify the TA of NSSI for the account on which you will receive your pension.

    • Contactless debit card

      You get a contactless debit card to receive your pension.

    • Free withdrawals

      You can withdraw cash free of charge from more than 600 Raiffeisenbank ATMs in the country.

    • 3D Secure

      3D Secure in online purchases and payments

    • Free SMS notification

      For credit movements to the account

    • Free transfers

      You can make intrabank transfers and transfers to other banks in BGN through Raiffeisen ONLINE free of charge

    • Online banking

      Permanent access to multiple products and services of the Bank


    Account For pension is without monthly fee for clients who received a transfer over BGN 145 in Raiffeisenbank during the current month. In case of non-compliance with this condition, the monthly fee for servicing Account For pension is BGN 0.90.

    Additional advantages

    • Raiffeisenbank will notify the National Social Security Institute of your account

      The Bank will notify the territorial department of the National Social Security Institute of the client’s account upon request and completion of the application form from the client. From the second month following the month of submission of the application the clients will receive their pension to an account in Raiffeisenbank.


    Required documents

    • ID document
    • Pension payment order issued by the National Social Security Institute (only for clients who are pensioners aged below 60)


    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Telenor)


    Visit the nearest office of Raiffeisenbank.

    Featured products

    Order transfers, manage your cards, deposits and investment products, and receive the latest information without leaving your home with Raiffeisen ONLINE!

    Raiffeisen ONLINE

    Bank quickly and easily with the mobile app RaiMobile!


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