Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Telenor)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank. 17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Telenor-Telenor depending on customer individual plan.



Tariff for Fees and Commissions for Individual Clients

General Conditions and Forms

General Conditions and Forms for Individual Clients.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    Save time and money with bundle Comfort

    With bundle Comfort, you no longer have to calculate the fees you pay each time, you make an operation with your debit card or bank account, when you need to open an account in foreign currency or pay your utility bills.


    • Current account

      Current account with a contactless debit card for salary transfer

    • Additional current accounts

      Two additional current accounts in BGN and foreign currency*

    • Registration in Raiffeisen ONLINE

      24-hour access to multiple services.


    • Free opening

      Of current account with contactless debit card Visa Electron / Debit Mastercard in BGN.

    • Free opening and maintenance

      Of current accounts in BGN and other currencies (up to 2 accounts).

    • SMS notification

      For salary transfer.

    • Free unlimited cash withdrawals from all ATMs of Raiffeisenbank all over the country

      More than 600 Raiffeisenbank ATMs in the country

    • 3D Secure

      For purchases and online payments with the debit card.

    • Free intrabank transfers in BGN

      Transfers in BGN through Raiffeisen ONLINE and permanent access to the Bank’s products and services.

    • You manage your contactless debit card

      Through Raiffeisen ONLINE (change of limits, blocking, etc.)

    • Free payment of utility bills through Raiffeisen ONLINE

      With an automatic payment option, automatic payment up to a certain limit or payment after confirmation

    • Discounts

      Discounts from interest rates on consumer and housing loans.

    * The currency of one of the current accounts in bundle Comfort is selected by the client according to the currently applicable Interest Rate Bulletin for retail clients.

    An example of discounts on monthly expenses

    An example of the discount on monthly expenses that you get when using bundle Comfort.

    Services included in the packagePrice by TariffPrice in the package

    No opening fees for 3 accounts (single)

    11.00 BGN Free
    Monthly fee for current account with contactless debit MasterCard or Visa Electron 2.00 BGN Free
    Monthly fee for current account in BGN 2.50 BGN Free
    Monthly fee for current account in other currency 3.00 BGN Free

    Cash withdrawal from all ATM of Raiffeisenbank*
    (4 cash withdrawals per month х BGN 0,30)

    1.20 BGN Free*

    Intrabank transfers via Raiffeisen Online*
    (2 transfers per month х BGN 0,40)

    0.80 BGN Free*
    One-off fees 11 BGN Free
    Monthly fees 9.50 BGN 4.95 BGN

    * Valid for an unlimited number of withdrawals and transfers

    For the example the client has three accounts – 2 in BGN and 1 in EUR. He withdrawals in cash from ATM of Raiffeisenbank four times per month and makes 2 intrabank transfers in BGN through Raiffeisen Online.


    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Telenor)


    Visit the nearest office of Raiffeisenbank.


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