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Headquarters

Address

Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000

SWIFT/BIC

RZBBBGSF


Branches and ATMs

Find the nearest office or ATM


Call Center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

E-mail

call.center@kbcbank.bg

Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Calls to 0700 10 000 are charged according to your tariff plan for calls to 0 700 numbers.

Calls to 1721 are billed as A1-A1 or Yettel-Yettel according to the subscribers own rate plan.


Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


Communications

Public relations section

E-mail: press.pr@kbcbank.bg


Human Resources

Human Resources Department

Address

Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000


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Tariffs

Tariff for Fees and Commissions for Individual Clients


General Conditions and Forms

General Conditions and Forms for Individual Clients.

All documents


Notifications

Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications

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    Bank with one look or touch of your mobile device!

    Your personal bank is with you everywhere with the mobile app KBC Mobile Bulgaria! Now with the possibility of login with fingerprint or face recognition for all devices that support the functionality!

    Why KBC Mobile Bulgaria

    • Become a customer via the application

      Open and access your accounts entirely online.

    • Confirm online purchases with ePIN

      Set a static password (ePIN) for online purchases.

    • Add your cards to DigiPay and Apple Wallet digital wallets.

      Use KBC Mobile Bulgaria to add your bank cards to your preferred digital wallet.

    • Check analyses of your payments

      Convenient review of your monthly expenses.

    • Apply a bank product according your needs

      Apply for a credit card, personal loan, account online and insurance.

    • Sign credit documents

      Sign documents for a loan you claim entirely digitally through KBC Mobile Bulgaria.

    • Quick money transfer to phone number

      Make a money transfer without IBAN number to your phone contacts, who are clients of KBC Bank.

    • Pay bill payments fast and easy

      Pay a utility service up to 650 providers.

    • Phone notification

      Get instant information for incoming transfer, utility payments, credit offers and currency rates.

    • Fast and safety login

      Your accounts are one touch away by using a biometric login.

    If you’ve never used KBC Online Bulgaria or KBC Mobile Bulgaria until now

    • Download and install KBC Mobile Bulgaria from Google Play, AppGallery or App Store.
    • Make a registration in KBC Mobile Bulgaria with Registration button using your personal Bulgarian ID number and phone number provided in KBC Bank.
    • Enter SMS code for confirmation and set username and password.
    • Visit our branch for setting banking rights.

    Login in KBC Mobile Bulgaria, if you have registration in KBC Online Bulgaria. You use the same username and password to access the service.

    Details

    You receive the latest information

    • Check current and card account balances and monitor account activity.
    • Get analyses in detail for your expenses every month.
    • Receive information on loan products and deposits.
    • Thanks to the clear graphical layout, you quickly gain a complete picture of your available funds.
    • You can view all offers and messages.
    • Get a notice with information about your bank details.

    Manage your Cards

    • Turn your card on and off.
    • View the exact balance of your cards.
    • Change your mobile phone number to receive an authorization code for online payments (3-D Secure).
    • Change the operational limits of your cards.
    • Exchange points for the loyalty program (credit cards only).
    • Set an ePIN for online purchases.

    Initiate transfers

    • Initiate transfer to another client of the bank without the need of an IBAN through "Quick money transfer to phone number".
    • Apply a transfer easily by selecting the code that appears in the phone keypad in the SMS code filed.
    • Choose a recipient by drop-down list of all your recipients so far.
    • You save while banking because bank transfers via mobile device are up to 68% lower than transfer fees ordered at bank office.
    • All it takes is a few steps to initiate BGN or foreign currency transfers worth up to BGN 5000.
    • When the money is going to one of your other accounts with the bank, you can initiate transfers of up to EUR 15,000 or the BGN equivalence without SMS or token verification.
    • Select and initiate transfers using templates saved in KBC Mobile Bulgaria or KBC Online Bulgaria.

    Calculate exchange rates and find the nearest office or cash machine.

    • Convert all major currencies using an intuitive currency calculator.
    • Find your nearest offices and cash machines without being logged into your account.

    How to activate KBC Mobile Bulgaria

    All you need to use the mobile app is to be a registered user of KBC Online Bulgaria. You use the same username and password to access the service.

    If you did not register for internet and mobile banking in our branch, you could do it online via KBC Mobile Bulgaria.

    Install the mobile app

    Download Mobile App from App Store

    Compatibility iPhone, iPad (iOS version 11.0 or higher) Mobile app for iOS

    Download Mobile App from Google Play

    Compatibility AndroidTM (version 6.0 or higher)

    Mobile app for Adnroid.

    Download Mobile App from AppGallery

    Compatibility AndroidTM (version 6.0 or higher)

    Мобилно приложение за Adnroid.

    Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc. 
    Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.
    AppGallery is Huawei official app distribution platform.

    Contacts

    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Yettel)

    Branches

    Visit the nearest office of the bank.

    Frequently Asked Questions

    Respond to the most frequently asked questions about online banking.

    Featured products

    Withdraw from the ATMs of the bank, make intrabank transfers with KBC Mobile Bulgaria and receive notifications for credit transfers free of charge.

    Account For Salary

    Be free and confident with Account For Students.

    Account For Students

    Are you planning home repairs, a journey, purchasing a new car, or devoting to your favorite hobby? KBC Bank offers you an individual solution in line with your personal financial capacity.

    Personal Loans

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