Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Telenor)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank. 17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Telenor-Telenor depending on customer individual plan.



Tariff for Fees and Commissions for Individual Clients

General Conditions and Forms

General Conditions and Forms for Individual Clients.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    Bank with one look or touch of your mobile device!

    Your personal bank is with you everywhere with the mobile app RaiMobile! Now with the possibility of login with fingerprint or face recognition for all devices that support the functionality!

    Why RaiMobile

    • Become a customer via the application

      Open and access your accounts entirely online.

    • Check analyses of your payments

      Convenient review of your monthly expenses.

    • Confirm online purchases with ePIN

      Set a static password (ePIN) for online purchases.

    • Apply a bank product according your needs

      Easy apply a credit card, personal loan, account online and insurance.

    • Quick money transfer to phone number

      Make a money transfer without IBAN number to your phone contacts, who are clients of Raiffeisenbank.

    • Pay bill payments fast and easy

      Can pay a utility service up to 350 providers.

    • Phone notification

      Get a live information for income transfer, utility payments, credit offers and currency rates.

    • Fast and safety login

      Your accounts are one touch away by using a biometric login.

    • Easy to use

      Select a home screen and set up Dark/Light mode.

    If you’ve never used Raiffeisen ONLINE or RaiMobile until now

    • Download and install RaiMobile from Google Play, AppGallery or App Store.
    • Make a registration in RaiMobile with Registration button using your personal Bulgarian ID number and phone number provided in Raiffeisenbank.
    • Enter SMS code for confirmation and set username and password.
    • Visit our branch for setting banking rights.

    Login in RaiMobile, if you have registration in Raiffeisen ONLINE. You use the same username and password to access the service.


    You receive the latest information

    • Check current and card account balances and monitor account activity.
    • Get analyses in detail for your expenses every month.
    • Receive information on loan products and deposits.
    • Thanks to the clear graphical layout, you quickly gain a complete picture of your available funds.
    • You can view all offers and messages.
    • Get a notice with information about your bank details.

    Manage your Cards

    • Turn your card on and off.
    • View the exact balance of your cards.
    • Change your mobile phone number to receive an authorization code for online payments (3-D Secure).
    • Change the operational limits of your cards.
    • Exchange points for the loyalty program (credit cards only).
    • Set an ePIN for online purchases.

    Initiate transfers

    • Initiate transfer to another client of the bank without the need of an IBAN through "Quick money transfer to phone number".
    • Apply a transfer easily by selecting the code that appears in the phone keypad in the SMS code filed.
    • Choose a recipient by drop-down list of all your recipients so far.
    • You save while banking because bank transfers via mobile device are up to 68% lower than transfer fees ordered at bank office.
    • All it takes is a few steps to initiate BGN or foreign currency transfers worth up to BGN 5000.
    • When the money is going to one of your other accounts with the bank, you can initiate transfers of up to EUR 15,000 or the BGN equivalence without SMS or token verification.
    • Select and initiate transfers using templates saved in RaiMobile or Raiffeisen ONLINE.

    Calculate exchange rates and find the nearest office or cash machine.

    • Convert all major currencies using an intuitive currency calculator.
    • Find your nearest offices and cash machines without being logged into your account.

    How to activate RaiMobile

    All you need to use the mobile app is to be a registered user of Raiffeisen ONLINE. You use the same username and password to access the service.

    If you did not register for internet and mobile banking in our branch, you can do it online via RaiMobile.

    Install the mobile app

    Download Mobile App from App Store

    Compatibility iPhone, iPad (iOS version 9.0 or higher) Mobile app for iOS

    Download Mobile App from Google Play

    Compatibility AndroidTM (version 6.0 or higher)

    Mobile app for Adnroid.

    Download Mobile App from AppGallery

    Compatibility AndroidTM (version 6.0 or higher)

    Мобилно приложение за Adnroid.

    Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc. 
    Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.
    AppGallery is Huawei official app distribution platform.


    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Telenor)


    Visit the nearest office of Raiffeisenbank.

    Frequently Asked Questions

    Respond to the most frequently asked questions about online banking.

    Featured products

    Аccount with debit card for salary transfer or regular incomes.Withdraw from the ATMs of the bank, make intrabank transfers with RaiMobile and receive notifications for credit transfers free of charge

    Account For Salary

    Be free and confident with Account For Students from Raiffeisenbank.

    Account For Students

    Are you planning home repairs, a journey, purchasing a new car, or devoting to your favorite hobby? Raiffeisenbank offers you an individual solution in line with your personal financial capacity.

    Personal Loans

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