Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Telenor)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank. 17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Telenor-Telenor depending on customer individual plan.



Tariff for Fees and Commissions for Individual Clients

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General Conditions and Forms for Individual Clients.

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    Bank with one look or touch of your mobile device!

    Your personal bank is with you everywhere with the mobile app RaiMobile! Now with the possibility of login with fingerprint or face recognition for all devices that support the functionality!

    Why RaiMobile

    • Fast login

      You can login in the mobile app with biometrics or PIN which is much faster than filling in username and password everytime.

    • Convenient design

      Everything you need in the palm of your hand! Stylish and functional, the intuitive interface allows you to use the mobile app without any difficulty, even on a phone or tablet with a small screen.

    • Secure banking

      The app asks for access credentials on every login attempt! You won’t have to worry about your money if the phone falls into the wrong hands.

    • Value deal

      You save while you bank because the fees for transfers executed through the mobile app are up to 68% lower than the fees for transfers ordered at a bank office.

    • Online registration

      Install the app and sign up online! You will get access to up-to-date information about your accounts and products. Also you will have the appotunity to make transfers between your own accounts, make bill payments, follow activities on your profile and recieve special offers and messages from the bank.


    You receive the latest information

    • Check current and card account balances and monitor account activity.
    • Receive information on loan products and deposits.
    • Thanks to the clear graphical layout, you quickly gain a complete picture of your available funds.
    • You can view all offers and messages.

    Initiate transfers

    • All it takes is a few steps to initiate BGN or foreign currency transfers worth up to BGN 2,000.
    • When the money is going to one of your other accounts with the bank, you can initiate transfers of up to EUR 15,000 or the BGN equivalence without SMS or token verification.
    • Select and initiate transfers using templates saved in Raiffeisen ONLINE.
    • Initiate transfer to another client of the bank without the need of an IBAN through "Quick money transfer to phone number".

    Manage your Cards

    • Turn your card on and off.
    • View the exact balance of your cards.
    • Change your mobile phone number to receive an autorizathion code for online payments (3-D Secure).
    • Change the operational limits of your cards.
    • Exchange points for the loyalty program (credit cards only).

    Calculate exchange rates and find the nearest office or cash machine.

    • Convert all major currencies using an intuitive currency calculator.
    • Find your nearest offices and cash machines without being logged into your account.

    How to activate RaiMobile

    All you need to use the mobile app is to be a registered user of Raiffeisen ONLINE. You use the same username and password to access the service.

    If you did not register for internet and mobile banking in our branch, you can do it online via RaiMobile.

    Install the mobile app

    Download Mobile App from App Store

    Compatibility iPhone, iPad (iOS version 9.0 or higher) Mobile app for iOS

    Download Mobile App from Google Play

    Compatibility AndroidTM (version 5.1 or higher)

    Mobile app for Adnroid.

    Download Mobile App from AppGallery

    Compatibility AndroidTM (version 5.1 or higher)

    Мобилно приложение за Adnroid.

    Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc. 
    Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.
    AppGallery is Huawei official app distribution platform.


    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Telenor)


    Visit the nearest office of Raiffeisenbank.

    Frequently Asked Questions

    Respond to the most frequently asked questions about online banking.

    Featured products

    An easy and advantageous way for daily banking and access to your funds with Account For Salary.

    Account For Salary

    Be free and confident with Account For Students from Raiffeisenbank.

    Account For Students

    Are you planning home repairs, a journey, purchasing a new car, or devoting to your favorite hobby? Raiffeisenbank offers you an individual solution in line with your personal financial capacity.

    Personal Loans

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