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Headquarters

Address

Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000

SWIFT/BIC

RZBBBGSF


Branches and ATMs

Find the nearest office or ATM


Call Center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

E-mail

call.center@raiffeisen.bg

Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.


Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

(+359 2) 962 41 02

Fax

(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank. 17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Telenor-Telenor depending on customer individual plan.

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    Bank with one look or touch of your mobile device!

    Your personal bank is with you everywhere with the Raiffeisen ONLINE mobile app! Now with the possibility of login with fingerprint or face recognition for all devices that support the functionality!

    Advantages

    • Fast

      You can login in the mobile app with biometrics or PIN which is much faster than filling in username and password everytime.

    • Convenient

      Everything you need in the palm of your hand! Stylish and functional, the intuitive interface allows you to use the mobile app without any difficulty, even on a phone or tablet with a small screen.

    • Secure

      The app asks for access credentials on every login attempt! You won’t have to worry about your money if the phone falls into the wrong hands.

    • Value deal

      You save while you bank because the fees for transfers executed through the mobile app are up to 68% lower than the fees for transfers ordered at a bank office.

    Pay bills without fee until 31.12.2018!

    You can pay a one-time bill, create subscriptions for automatic payments and receive push or email notifications for new bills and payments’ status.

    Details

    You receive the latest information

    • Check current and card account balances and monitor account activity.
    • Receive information on loan products and deposits.
    • Thanks to the clear graphical layout, you quickly gain a complete picture of your available funds.
    • You can view all offers and messages.

    Initiate transfers

    • All it takes is a few steps to initiate BGN or foreign currency transfers worth up to BGN 2,000.
    • When the money is going to one of your other accounts with the bank, you can initiate transfers of up to EUR 15,000 or the BGN equivalence without SMS or token verification.
    • Select and initiate transfers using templates saved in Raiffeisen ONLINE.

    Pay your bills

    • Pay your bills to more than 350 providers.
    • Create subscription for an automatic montly payments.
    • Check payment status in "Archive".

    Receive notifications

    You can activate notifications on your mobile device!

    • New pending bills and bill payment status.
    • Incoming transfers.
    • Reminder of due installment.
    • Current BNB exchange rates.

    Calculate exchange rates and find the nearest office or cash machine.

    • Convert all major currencies using an intuitive currency calculator.
    • Find your nearest offices and cash machines without being logged into your account.

    How to activate

    All you need to use the mobile app is to be a registered user of Raiffeisen ONLINE.

    You use the same username and password to access the service.

    Important: When signing up to Raiffeisen ONLINE, you have to request to be granted access through the mobile app.

    Install the mobile app

    Download Mobile App from App Store

    Compatibility iPhone, iPad (iOS version 9.0 or higher) Mobile app for iOS

    Download Mobile App from Google Play

    Compatibility AndroidTM (version 4.4 or higher)

    Mobile app for Adnroid.

    Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc. 
    Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.

    Additional options for better security

    • Different phone number

      You have the option of indicating a different phone number to receive an SMS code for the mobile app from the one you use for Raiffeisen ONLINE.

    • Additional security methods

      You can choose between an SMS code and a token device for active banking through the mobile app.

    Contacts

    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Telenor)
    call.center@raiffeisen.bg

    Branches

    Visit the nearest office of Raiffeisenbank.

    Frequently Asked Questions

    Respond to the most frequently asked questions about online banking.

    Featured products

    Order transfers, manage your cards, deposits and investment products, and receive the latest information without leaving your home with Raiffeisen ONLINE!

    Raiffeisen ONLINE

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