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Headquarters

Address

Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000

SWIFT/BIC

RZBBBGSF


Branches and ATMs

Find the nearest office or ATM


Call Center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

E-mail

call.center@raiffeisen.bg

Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.


Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

(+359 2) 962 41 02

Fax

(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank. 17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Telenor-Telenor depending on customer individual plan.

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Tariffs

Tariff for Fees and Commissions for Individual Clients


General Conditions and Forms

General Conditions and Forms for Individual Clients.

All documents


Notifications

Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications

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    Viewed pages

    List of last viewed pages.

    Modern design and more functionalities for you!

    You don’t have to set aside time to visit a bank office, wait your turn in the queue and complete paper forms! Your personal bank is always with you on your computer!

    Advantages

    • Convenient

      With Raiffeisen ONLINE, you can bank 24/7 – all you need is internet access. And you can spend the time saved on yourself and the important people in your life!

    • Secure

      Your funds are protected – the information on the page is encrypted and the transfers you order are authenticated by a single-use code you receive as an SMS or from a software token.

    • Value deal

      In choosing Raiffeisen ONLINE, you don’t save just time but money too, because the fees for transfers ordered through our e-banking platform are up to 68% lower than the fees for transfers ordered in a bank office. What is more, the use of Raiffeisen ONLINE is completely free of charge!

    Details

    • Order transfers quickly, at any time

      With Raiffeisen ONLINE, you can initiate BGN or foreign currency transfers to third parties and between your own accounts. You can also initiate budget payments in BGN. All intrabank BGN transfers are processed in real time!* You can exchange currencies and pay e-invoices! You can save templates containing the details of accounts to which you often make transfers (e.g. money transfers to your children or parents, rent or insurance payments, etc.) You initiate regular BGN and budget payments.

    • Pay your bills

      Pay your bills to more than 350 providers. You can pay single time or create subscription for an automatic montly payments. You receive free email notifications about new pending bills and payment status.

    • You know what happens to your money

      Access up-to-date information on all your accounts, cards, deposits and loans whenever you need to. You know when you’ve used your card, how much you’ve paid and what the payment was for, what amounts have been received into your account, how much the next loan payment is and when it is due, when the maturity of your deposit is, and how much money you have at any given time. Print out statements, balances and payment orders whenever you need to.

    • Manage your cards, deposits and investments

      Manage your contactless credit and debit cards, convert the loyalty points collected when using your credit card into real money, open and close deposits without having to visit a bank office. In Raiffeisen ONLINE, you can also register and sell units in mutual funds of Raiffeisen Asset Management (Bulgaria) EAD, as well as have them bought back.

    • Receive offers and messages made especially for you

      You receive personal offers tailored to your needs, as well as preferential terms as a customer of the bank. You are the first to find out about any new promotions and important changes to the products you use.

    You can get information on transfer execution periods in the bank Tariff .

    See how much you save
    ServiceService fee in a bank branchService fee through Raiffeisen ONLINEWhat you save
    Transfer in BGN to other bank via BISERA 2.50 BGN 0.80 BGN 1.70 BGN
    Transfer in BGN to other bank via RINGS 16 BGN 13 BGN 3 BGN
    Internal bank transfer in BGN (between different customers) 1 BGN 0.40 BGN 0.60 BGN
    Transfer in foreign currency to other bank - Individual clients  0.20% min 17 EUR 0.15% min 15 EUR 0.05% min 2 EUR
    Internal bank transfer in foreign currency (between different customers) 3 EUR 1.5 EUR 1.5 EUR
    Request for Direct debit 2 BGN 1 BGN 1 BGN

    All other Raiffeisen ONLINE fees and commissions are charged in accordance with the current Tariff of Raiffeisenbank .

    Additional advantages

    With Raiffeisen ONLINE everything is easier and more convenient!

    • Wire money easily by payment wizard

    • Make quick transfers between your own accounts

    • Arrange the information on your home page via drag and drop widgets

    • Bank via smartphone or tablet with responsive design

    If you want to take advantage of all the functionalities of Raiffeisen ONLINE, visit a Raiffeisenbank office to assign active rights to your accounts.

    Online registration

    Enable access to online banking online!

    • You get access to up-to-date information about your accounts and products.

    • You make transfers between your own accounts.

    • You make bill payments.

    • You can follow activities on your profile.

    • You can recieve special offers and messages from the bank.

    Register via RaiMobile

    Bank with ease!

    Register by downloading your personal bank mobile application RaiMobile! You can login with fingerprint or FaceID for all devices that support functionality.

    Download and instal from Google Play or App Store!

    Registration in bank office

    Raiffeisen ONLINE is activated in one visit to the office.

    1. Choose and visit a Raiffeisenbank office that is convenient for you and submit a registration application.
    2. You will immediately be given an initial username and password.
    3. You will receive a text message when your account is activated.

    Notifications

    Contacts

    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Telenor)
    call.center@raiffeisen.bg

    Branches

    Visit the nearest office of Raiffeisenbank.

    Frequently Asked Questions

    Respond to the most frequently asked questions about online banking.

    Featured products

    An easy and advantageous way for daily banking and access to your funds with Account For Salary.

    Account For Salary

    Be free and confident with Account For Students from Raiffeisenbank.

    Account For Students

    Bank quickly and easily with the mobile app RaiMobile!

    RaiMobile

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