Tools

Headquarters

Address

Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000

SWIFT/BIC

RZBBBGSF

Branches and ATMs

Find the nearest office or ATM

Call Center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

E-mail

call.center@raiffeisen.bg

Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

(+359 2) 962 41 02

Fax

(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank. 17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Telenor-Telenor depending on customer individual plan.

Tariffs

Tariff for Fees and Commissions for Individual Clients

General Conditions and Forms

General Conditions and Forms for Individual Clients.

All documents

Notifications

Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications

Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

Viewed pages

List of last viewed pages.

Cards

Cards are the new money!

Has it ever happened to you to go somewhere and to find that you haven't got enough on you? Do you want to be able to pay safely everywhere in the world and on the Internet? Do you want to know how much exactly and for what you spend money?
The card is your solution!

Advantages

What is a card

The card is a small plastic object with a built-in chip and a magnetic strip on the back.
What do you use the card for

The card is a payment instrument that is much more convenient and secure than cash; with a debit card you have access to your account, and with a credit card - to a credit called a credit limit.
How do you use the card

With the card you can pay at POS terminals in shops and online or you can withdraw cash at ATMs. An increasing number of places have enabled contactless payments — only by tapping the card on the POS terminal and even without entering a PIN for transactions up to BGN 100.
Why a card

You have funds 24/7 all over the world. You can make easy, fast contactless payments in many places. You do not count banknotes and coins and do not wait for change. And you are informed about the amount spent and the balance left.

Cards and services

Debit Cards

Make your life easier! The debit card is your faithful companion everywhere and in any situation. Make your daily life easier, have enough money at your disposal and don't depend on cash.

Credit Cards

Choose a credit card most suited to your needs and have money at your disposal anywhere and at any time.

Wearable

Get your new RaiCARD Fix credit card or Debit Mastercard with an extra card-sticker and/or a microcard.

Card Services

Collect points with the loyalty program, assure the security of your online purchases, pay your home bills comfortably and be informed about each transaction.

Promotions

Promotional offers for credit and debit cards.