Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank.
17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Yettel-Yettel depending on customer individual plan.



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    Get a wearable to RaiCARD Fix credit card.

    Every day we face various situations - work and hectic schedules or cosiness and family comfort. In both cases, however, we do not want to waste valuable time with unnecessary efforts. That's why we blended technology and convenience into one with our wearables. They make shopping not only more entertaining and comfortable experience but also complement your personal style with a modern jewel. Choose the colour and type of accessory that best suits your style.

    Small and practical, they are everywhere with you.


    Why use a wearable?

    • It saves time and effort

    • No change and small coins

    • No PIN for small purchases

    • It’s safe because it does not leave the hand of its owner

    • Light and comfortable to wear

    • Modern and fun to use

    • Something that is also used for something else and it’s always handy — both a bracelet, and a keychain

    With the card-sticker and the micro-card you can make contactless transactions at retail outlets and at ATMs by tapping the card-sticker or the accessory with the microcards inside to the contactless device.

    What is a wearable?

    The wearable is an object with a card inserted or fitted in it. Raiffeisenbank offers two options:

    • Microcard (chip)

      It may be fitted into a bracelet or a keychain

    • A card-sticker with a chip fitted inside

      It may be attached to a place of your choice

    Important facts about wearables

    • Wearables can be used only for contactless payments.

    • They are issued as an additional card to a main card.

    • They give access to the funds on the main card.

    • They are issued with their own PIN that cannot be changed at an ATM.

    • The microcard and card-sticker can be used to make contactless purchases worth up to BGN 100 without a PIN and worth more than BGN 100 with a PIN.

    • They can also be used to make contactless withdrawals at ATMs always with a PIN entry.

    How to order

    A credit card with wearables

    Apply online or at the nearest office for a new credit card RaiCARD Fix. If approved, one of our employees will contact you. You are welcome to an office chosen by you to complete the required documents for the issue of a wearable.

    Wearable to your credit card

    If you already have a RaiCARD Fix credit card you are welcome to an office of Raiffeisenbank to order a wearable to your card.

    Contacts and assistance

    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Yettel)

    Help and assistance

    24 hours assistance for bank cards and POS

    Phone: (+359 2) 962 41 02

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    Welcome to our website.