Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

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Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank.
17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Yettel-Yettel depending on customer individual plan.



Tariff for Fees and Commissions for Individual Clients

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General Conditions and Forms for Individual Clients.

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    Trading with Debt Instruments

    Invest your cash in low-risk and highly liquid assets

    By investing in bonds, you can earn a fixed yield at low to moderate risk. The wide range of financial instruments offered by Raiffeisenbank gives you the opportunity to find the investment that most suits you.


    • Invest your cash in low-risk and highly liquid assets

      Government bonds are considered one of the lowest risk investments. They are suitable for you if you are more conservative type investor and are looking for lower risk. If you are an investor who prefer riskier investments, take a look at corporate bonds.

    • Fixed yield

      Held until maturity, each bond will bring you a fixed annual yield known at the time of purchase. As a holder of this type of financial instrument, you will receive annual interest payments each year and a principal payment equal to bond’s par value on maturity.

    • Choice of investment period and currency

      As an investor, you may chose bond with a maturity that best meets your needs. The same applies to the currency in which the financial instrument is denominated.

    • High liquidity

      Mostly bonds are highly liquid assets, they have constant secondary market, and as an investor you can sell your bonds at any time. You should be aware that if you sell them prior to maturity, you may realize a capital loss.


    Raiffeisenbank is a primary dealer of Bulgarian government bonds and is one of the active market makers on the domestic market. The bank offers full range of services related to trading with Bulgarian and foreign government and corporate bonds


    • Participation in Bulgarian government bond auctions organised by Bulgarian National Bank.
    • Access to a primary market of a huge variety of foreign government and corporate bonds.
    • Secondary market trading with Bulgarian government bonds.
    • Secondary market trading with foreign government and corporate bonds through access to the financial markets at the major financial centers.
    • Custody of securities.

    There is no minimum investment amount in bond trading, unless the financial instrument itself requires otherwise.


    According to the bank’s current tariff for individuals.


    How to apply

    Visit registered office of the bank and sign an investment services contract. All you need is your ID card. Bonds are traded by placing an order by telephone, email or in person at one of our registered offices, on the basis of prior quote by our brokers or dealers.

    Application criteria

    To trade securities, you must be at least 18 years old and have a current or other account with Raiffeisenbank.

    Frequently asked questions

    What are bonds?

    Debt securities (bonds) are a loan which the issuer undertakes to pay back on an exact future date at a predetermined interest rate. Bonds are freely transferrable.

    What types of bonds are available?

    Bonds differ by several key criteria, including issuer, maturity, interest rate type, etc.

    According to issuer:

    • Government securities
    • Bonds issued by supranational organisations (for example, European Investment Bank)
    • Municipal bonds
    • Corporate bonds (issued by companies)

    According to maturity:

    • Short-term - 1 year until maturity
    • Medium-term - up to 5 years until maturity
    • Long-term - more than 5 years until maturity

    According to interest payment type:

    • Fixed rate - yield fixed interest on the par value
    • Floating rate - yield floating annual interest calculated on the basis of a market index

    According to principal payment type:

    • Bonds where the entire principal is paid on maturity
    • Amortised bonds: the principal is paid according to a predefined plan

    What payments will I receive as a bondholder?

    Bondholders should expect to receive two types of payments:

    • Annual interest payments - those are fixed annual payments based on a predefined (at the time of issue) interest rate
    • Principal payment - payment in full of the par value on maturity

    What are the risks involved in trading such instruments?

    All trade in financial instruments involves certain risks. Even though bonds, in particular government securities, are considered low-risk investments, they pose certain risks for investors.

    They include:

    • Issuer insolvency risk or credit risk - this is the risk of the bond issuer being unable to fulfil its obligations and make the payments due.
    • Market risk - this is the risk that the bond prices will change due to adverse market movements, resulting in capital loss.
    • Currency risk - this is the risk of adverse change in the exchange rate of the currency in which the securities are denominated, if different from the investor’s local currency.
    • Interest risk - this is the risk of increase in reference interest rates or earnings according to benchmark securities, which, with all other things being equal, results in a fall in the bond prices.

    To what extent am I protected as an investor?

    Bulgaria operates a Securities Investor Compensation Fund which covers losses resulting from the bankruptcy of an investment firm of up to 90% of the assets held, but no more than BGN 40,000. Only investors classified as non-professional clients are entitled to compensation from the Fund.

    In accordance with current statutory provisions, Raiffeisenbank keeps its clients’ securities separate from its own securities. Depending on the type of security, they are held at Central Depositary AD, Bulgarian National Bank or foreign depositaries.

    If an issuer becomes bankrupt, bondholders are ranked before shareholders when it comes to satisfying the claims of the creditors.

    What instruments can I trade?

    Raiffeisenbank offers brokerage services in a huge variety of financial instruments, including stocks, exchange-traded funds, government securities, corporate bonds, structured products, etc.

    What are the fees and commissions charged in the trade of securities?

    All fees and commissions are set out in the bank’s tariff, which is available on the Raiffeisenbank (Bulgaria) EAD website.

    What steps should I take to trade securities?

    To trade financial instruments through Raiffeisenbank, you must become a customer of the bank and sign an Investment Service Contract.

    How do I buy and sell financial instruments?

    Our brokers accept orders for financial instruments both by phone and email. Orders can be placed in selected offices of the bank.


    Markets in Financial Instruments Directive

    Harmonisation of regulations, procedures and requirements relating to transactions in financial instruments within the Community.


    Capital Market Sales Department

    Tel.: (+359 2) 91 985 490

    Head of Capital Market Sales Department
    Tel.: (+359 2) 91 985 456


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