Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Telenor)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank. 17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Telenor-Telenor depending on customer individual plan.



Tariff for Fees and Commissions for Individual Clients

General Conditions and Forms

General Conditions and Forms for Individual Clients.

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    Trading with Equities

    Invest your savings

    With Raiffeisenbank, you can trade equities and exchange traded instruments on the Bulgarian and international capital markets. You can buy blue-chip equities or simply invest your cash.


    • More than 50 financial markets

      Access to more than 50 stock exchanges in Bulgaria and worldwide, including New York, London, Frankfurt, Vienna, Tokyo and many more.

    • Attractive commissions

      Competitive fees and commissions based on your trading activity and turnover.

    • Contact with our brokers

      Maintain constant contact with established professionals in the field, who will answer your questions and assist you in the process of buying or selling securities.


    As an investment intermediary licensed by the Financial Supervision Commission, Raiffeisenbank offers a full range of services on Bulgarian and international capital markets.


    • Purchase/sale of equities traded on the Bulgarian Stock Exchange
    • Purchase/sale of equities and exchange-traded funds traded on more than 50 stock exchanges worldwide
    • Trade in compensatory instruments
    • Participation in initial and secondary public offerings
    • Participation in tender offers for buying of securities
    • Custody of securities, etc.

    There is no minimum investment amount in stock trading, unless the financial instrument requires otherwise.


    Our customers can place different types of orders with different maturities:

    • Valid for the day
    • Valid until a certain date
    • Valid until cancelled
    • Limited orders
    • Stop orders
    • Iceberg orders
    • Other


    According to the bank’s current tariff for individuals.


    Trade with equities

    Visit registered office of the bank and sign an investment services contract. All you need is your ID card. Equities are traded by placing an order by telephone, email or in person at one of our registered offices.


    To trade securities, you must be at least 18 years old and have a current or other account with Raiffeisenbank.

    Frequently asked questions

    What are equities?

    Stocks are securities that confer ownership of part of a company’s capital. By buying stocks in a company, you become the owner of a proportional part of that company. 
    Stocks give investors certain rights, the most important of which are voting, dividend and liquidating dividend rights. 
    Stocks are traded on exchanges, where market players operate or companies raise funds. There are more than 250 stock exchanges in the world.

    What are exchange-traded funds?

    Exchange-traded funds (ETF) are mutual funds traded on stock exchanges as equities. They can be managed passively or actively and usually track the performance of a certain market index or economic sector. They are an opportunity to invest in a certain group of financial instruments at a lower cost compared to buying single instruments.

    What are the risks involved in trading such instruments?

    Stock investments are generally riskier than investments in other financial instruments such as bonds or certificates. The main risks investors should watch out for are:

    • Credit risk - this is the risk of bankruptcy or insolvency of the issuer. Here it should be noted that shareholders are in last place when it comes to satisfying the claims of the creditors of a bust company. In the event of bankruptcy, the investor may lose all money invested.
    • Market risk - this is the risk that the stock prices will change due to adverse market conditions, poor financial performance of a certain company, poor performance of an entire economic sector, political risk, etc. 
    • Currency risk - this is the risk of adverse change in the exchange rate of the currency in which the securities are denominated, if different from the investor’s local currency.

    To what extent am I protected as an investor?

    Bulgaria operates a Securities Investor Compensation Fund which covers losses resulting from the bankruptcy of an investment inrtermediary of up to 90% of the assets held, but no more than BGN 40,000. Only investors classified as non-professional clients are entitled to compensation from the Fund.

    In accordance with current statutory provisions, Raiffeisenbank keeps its clients’ securities separate from its own securities. Depending on the type of security, they are held at Central Depositary AD, Bulgarian National Bank or foreign depositaries.

    What instruments can I trade?

    Raiffeisenbank offers trade in a huge variety of financial instruments, including stocks, exchange-traded funds, government securities, corporate bonds, structured products, etc.

    What are the fees and commissions charged for the trade of securities?

    All fees and commissions are set out in the bank’s tariff, which is available on the Raiffeisenbank (Bulgaria) EAD website.

    What steps should I take to trade securities?

    To trade financial instruments through Raiffeisenbank, you must become a customer of the bank and sign an Investment Service Contract.

    How do I buy and sell financial instruments?

    Our brokers accept orders for financial instruments both by phone or email. Orders can be placed in selected offices of the bank.


    Markets in Financial Instruments Directive

    Harmonisation of regulations, procedures and requirements relating to transactions in financial instruments within the Community.


    Capital Market Sales Department

    Tel.: (+359 2) 91 985 490

    Head of Capital Market Sales Department
    Tel.: (+359 2) 91 985 456


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