Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



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Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank.
17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Yettel-Yettel depending on customer individual plan.



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    Invest in precious metals or buy gold or silver from Raiffeisenbank. The items offered are suitable for collectors or can make a great original gift for birthdays, name days and other happy occasions.
    Find out about our flexible options and terms.

    Buy precious metals

    Raiffeisenbank strives to meet your needs. In response to growing national and international demand for precious metal items, the bank sells gold and silver objects of different issues.


    • Suitable for the youngest

      Give the present of a lifetime. Choose a medallion, baby set or coin for luck and protection of children. Precious metal items are among the most desired and suitable gifts for newborns or christenings.

    • Stylish gift for connoisseurs

      Precious metal items will be appreciated by all your friends, even the most pretentious ones. They are all finely crafted, with great attention to detail. Take a look at the items offered in stylish gift boxes too.

    • Convenience and variety

      The objects can be bought at more than 60 Raiffeisenbank offices. The selection includes gold and silver coins and bars, special coins minted by Bulgarian National Bank, gold and silver medallions, star sign medallions and other special products for you and your friends and family.

    Precious metal objects

    The selection includes gold and silver coins and bars, special coins minted by Bulgarian National Bank, gold and silver medallions, star sign medallions and other special products. Take a closer look at the entire selection:

    How to apply

    You can buy the objects at more than 60 Raiffeisenbank offices nationwide.

    Precious metal items are sold at selected offices, every weekday from 08:30 to 17:00.

    Key terms in gold trade

    Troy ounce

    A unit of weight used in precious metals (gold, silver, platinum) and their alloys. One troy ounce is equal to 31.1034768 grams.


    Measuring unit of metal purity. It signifies the amount of pure metal in an item’s total weight.


    Measuring unit of purity (main metal content) of gold and platinum alloys. One carat means the pure metal content is 1 part in 24. 24-carat gold is pure gold (99.99%).

    Investment gold

    According to the VAT Act (Article 160) and within the meaning of these rules, “investment gold” means: gold, in the form of a bar or a wafer of weights accepted by the bullion markets, of a purity equal to or greater than 995 thousandths; or gold coins minted by order of the governor of Bulgarian National Bank and the Finance Minister, that meet all of the following requirements:

    • Purity equal to or greater than 900 thousandths.
    • Coins dated after 1800.
    • The coins were legal tender in their country of origin.
    • The coins are generally sold at a price no higher than the market price of gold of 80% purity.

    Each investment bar must bear all required information, including weight, fineness, serial number, clearly designated manufacturer – refinery or mint.


    Precious Metals

    +359 2 91985 549

    +359 2 91985 548


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