Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



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Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank.
17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Yettel-Yettel depending on customer individual plan.



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General Conditions and Forms for Individual Clients.

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    Invest in precious metals or buy gold or silver from Raiffeisenbank. The products offered are suitable for collectors or can make a great original gift for birthdays, name days and other happy occasions.
    Find out about our flexible options and terms.

    Invest in precious metals

    Raiffeisenbank invites you to buy investment gold held in the vault of Raiffeisen Central Bank (Vienna).

    You can buy pure gold bars or coins (fineness of 999.9/1000) from Raiffeisen Central Bank AG through Raiffeisenbank.


    For the entire term of the contract and at any time after the transaction, you can:

    • Buy back

      Ask the bank to buy back part or all of your investment gold without having to pay fees or commission.

    • Physical delivery

      Request physical delivery of the gold.

    • Storage

      Continue to have your investment gold held in the vault after this period in return for payment.

    • Uniqueness

      Be the owner of a unique, fascinating and highly sought-after product.

    How to buy

    A deal can be made in any office of the bank.

    You will become the owner of the investment gold by signing a contract of sale.


    The customer must be an adult individual or entity registered in accordance with Bulgarian law and have a current account with Raiffeisenbank.

    Useful information

    • Gold is a precious metal known for its shiny yellow colour. Its name derives from the Old English word “gelo”, which means “yellow”. In the periodic table, it is designated by the symbol Au, borrowed from the Latin word “Aurum”, which means shiny.

    • Interesting fact: gold was a symbol of affluence since ancient times and was used to mint coins.

    • At 50%, the jewellery industry is the biggest consumer of gold worldwide. Around 40% is used for investment purposes and around 10% for manufacturing.

    • The biggest amount of gold is mined in South Africa and the most is used in India (around 25% of all gold mined in the world), mainly to make jewellery.

    • The biggest gold nugget is the so-called “Holtermann”. It was found in Australia in 1872 and weighs in at 214 kg.


    Precious Metals

    +359 2 91985 549

    +359 2 91985 548


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