Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



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Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Calls to 0700 10 000 are charged according to your tariff plan for calls to 0 700 numbers.

Calls to 1721 are billed as A1-A1 or Yettel-Yettel according to the subscribers own rate plan.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


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Human Resources

Human Resources Department


Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000

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Tariff for Fees and Commissions for Individual Clients

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General Conditions and Forms for Individual Clients.

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    We would like to invite you to build the next generation of digital services together with us


    Why to join

    We believe that co-creation and innovation enable people, businesses and the society to further develop. Together with us, based on our Open APIs, you can build innovative products and services that can solve problems of millions of customers.

    Open APIs will shape the future of banking

    The EU regulation PSD2 (Payment Services Directive 2) which requires banks to enable API access to payment account information is considered as a huge opportunity and a starting point of our Open API initiative. Open APIs allow us to meet our customers’ increasing demands for easy customer journeys across industries, thereby discovering new partnerships with Third Party Providers (TPPs) such as FinTechs, startups or external developers.

    How to register

    New developer portal for even more convenient access to our Open APIs!

    Welcome to the new developer portal - RBI Marketplace, which comes with an improved user interface, even greater security and access to our test and production interfaces in one place!

    Registering on the RBI Marketplace is fast and easy. All that is required to test our interfaces is an existing email address to which we can send you an activation link. Thanks to this, creating an account is reduced to a few minutes.

    How it works

    After successful registration, you are only a few steps away from testing of the connection with our APIs

    • Create a test application
    • Subscribe to the test APIs for "PSD2 - Sandbox environment" for Bulgaria
    • Download the certificate from the portal
    • Follow the steps for the selected APIs

    Access to Production APIs

    After successful testing, you need to create an organization. In order to improve your security and customer security, you need to activate two-factor authentication in the RBI Marketplace using a selected authenticator application.

    Once you've completed these steps and started using the service, we'll verify your TPP certificate on the go.

    Access to current portals

    Important announcement

    Current developer portals and APIs will not be available after July 31st, 2022. Registration in the RBI Group API Marketplace is required, as well as connection to the new interfaces provided through it.

    Please make sure to register and re-subscribe to your favorite APIs to keep your services running. Thank you!

    We are happy to announce that we have received the exemption from providing a fallback mechanism from the Bulgarian National Bank. We are very proud of our accomplishments as they demonstrate our commitment to provide to our customers the same level of API services as our own electronic channels.

    Let's innovate together!



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