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Headquarters

Address

Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000

SWIFT/BIC

RZBBBGSF


Branches and ATMs

Find the nearest office or ATM


Call Center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

E-mail

call.center@raiffeisen.bg

Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.


Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center

Phones

0700 10 000 (Vivacom)

17 21 (A1 and Telenor)

(+359 2) 962 41 02

Fax

(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank. 17 21 calls for subscribers of mobile operators A1l and Telenor are at the price of internal call/within the same network – A1-A1 or Telenor-Telenor depending on customer individual plan.


Business centers for small enterprises

We set up 23 specialized Business Centers in order to be closer to you at any time and to support the successful implementation of your projects.

Find the nearest business center


Micro Business Department

Address

Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000

Phone

+359 882 894523

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    MultiCash (ELBA International) is a modern product for e-banking. With MultiCash installed on your personal computers, you can contact the bank at a time convenient for you directly from your office and perform bank operations.

    Advantages

    • Security

      You deliver online payment orders in BGN and foreign currency securely, quickly and easily.

    • Information

      You receive information on the movements and balances under your company accounts.

    • Convenience

      The product is easy and convenient to use, does not require special computer knowledge and has a built-in helpdesk.

    • Control

      You manage the company’s liquidity by maintaining a database of account balances and being able to analyze them.

    Details

    MultiCash (ELBA International) is an installation application that uses MultiCash — a widely used e-banking software in Europe.

    Raiffeisenbank provides a software version of the product in Bulgarian and/or English at the customer’s option. In order to feel completely assured and comfortable when working with MultiCash (ELBA International), the Bank has prepared a detailed instruction manual specifically for you and its specialists carry out training at your workplace.

    • MultiCash (ELBA International) can be used locally and in a network.

      In case of network installation, the local network must be installed and configured with a shared directory.

    • Possibility to export and import statements

      It allows export of statements and import of payment files generated by your accounting system in a specific format.

    • Storage of information

      The product allows you to store information about banks, beneficiaries, accounts, etc., that can subsequently be used repeatedly for your payment orders.

    • You have information exchange with banks in this country and abroad.

    Additional advantages

    High level of security

    MultiCash (ELBA International) has three-level protection against unauthorized access to data and accounts:

    • At the client - access to the bank takes place via individual passwords and access rights of the users of the product as well as through an additional individual verification code generated on a USB-flash device.
    • At the Bank - verification of the rights to access the devices.
    • At the time of transfer of information online - the data is transferred in a compressed and encrypted form.

    Electronic signature

    MultiCash (ELBA International) also has an Electronic Signature module.

    • The electronic signature provides the highest level of protection.
    • It reproduces the signature hierarchy in your organization.
    • It allows for remote authorization.

    Application

    Application procedure

    1. To take advantage of the service, complete an Application form for the use of e-services for Legal entities and Sole traders and submit it to a bank office.
    2. We will contact you as soon as we receive your application form to set a date and time for the installation of the programme and to provide training at your workplace.

    Contacts

    Call Center

    0700 10 000 (Vivacom)
    17 21 (Mtel and Telenor)
    call.center@raiffeisen.bg

    Branches

    Visit the nearest office of Raiffeisenbank.

    Featured products

    Optimize the cost of monthly fees and bank transactions with Raiffeisen ONLINE. You can perform bank operations at any time without having to visit a bank office.

    Raiffeisen ONLINE

    You can perform and confirm transactions through your business and personal mobile phone, you receive 24/7 access to up-to-date reference information of your company accounts, credits, and deposits.

    Mobile Banking

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    Welcome to our website.