Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank.
17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Yettel-Yettel depending on customer individual plan.


Business centers for small enterprises

We set up 23 specialized Business Centers in order to be closer to you at any time and to support the successful implementation of your projects.

Find the nearest business center

Small Business


Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000


+359 882 894523



Tariff for Legal entities and Sole traders

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


Saved pages

Here you can bookmark favorite pages for later by clicking on the “Save” button at the top of the page.

    Viewed pages

    List of last viewed pages.

    Direct Debit

    Bulk payments for Direct Debit in BGN

    This service provides the clients with a quick and easy way to collect receivables from their customers through a bulk payment order for direct debit in BGN.


    • The clients may reduce their costs and the time related to the collection of outstanding amounts from their customers.

    • The clients receive detailed information about the execution/rejection of direct debit orders.

    • The clients effectively track the collection of their receivables.

    • The clients increase the collection rate of their company’s receivables.


    Via this service the clients have the possibility to collect their receivables in BGN from all their customers through direct debit orders regardless whether they are clients of Raiffeisenbank or of another bank.

    The clients can generate direct debit requests for all of their customers as one direct debit bulk payment via the internet banking system Raiffeisen ONLINE.

    Raiffeisenbank executes immediately direct debit orders for all of clients’ customers with accounts in the Bank and ensures that the orders for payees with accounts in other banks are further redirected.

    Contacts and assistance

    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Yettel)


    Visit the nearest office of Raiffeisenbank.

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