Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank.
17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Yettel-Yettel depending on customer individual plan.


Business centers for small enterprises

We set up 23 specialized Business Centers in order to be closer to you at any time and to support the successful implementation of your projects.

Find the nearest business center

Small Business


Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000


+359 882 894523



Tariff for Legal entities and Sole traders

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

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    Raiffeisenbank executes domestic and cross-border payments either in BGN, or in foreign currency as per customer’s request and in compliance with the Bulgarian legislation.


    • Flexibility

      Possibility of effecting outgoing and incoming payments in a currency different from the currency of the account and/or in the same currency.

    • Convenience

      Possibility of submitting paper-based orders at bank’s branches or electronically sent orders via Raiffeisen ONLINE or Multicash.

    • Real-time intra-bank transfers


    Domestic payments in BGN

    Raiffeisenbank effects BGN payments on the territory of the country through RINGS (Real-time INterbank Gross-settlement System) or BISERA (Banking Integrated System for Electronic Transfers).

    All payments equivalent to or exceeding BGN 100,000.00 and also transfers of smaller amounts, as per customer’s request, are executed through RINGS. The remitter’s bank sends the transfer to RINGS no later than 1 hour after accepting/receiving the payment order from the client and the beneficiary’s bank must credit beneficiary’s account immediately after receiving the funds.

    BISERA system is generally used for execution of payment orders of amounts less than BGN 100,000.00 with value date same or next business day for the beneficiary’s bank.

    Payments in a foreign currency on the territory of Bulgaria or cross-border payments

    Raiffeisenbank provides the possibility of executing payments in any of the following currencies: EUR, USD, GBP, CHF, TRY, SEK, NOK, DKK, JPY, RUB, RON, PLN, as well as more than 100 other currencies.

    An additional fee is applicable - OUR guaranteed - for transfers in USD ordered with details of charges "OUR":
    No further charges are collected in this case.

    Payments in EUR to/from banks within the Raiffeisen Group - "Intragroup payments" (IGP).

    This service is applicable to outgoing payments "in favour of" and incoming transfers "from" other banks within the Raiffeisen Group, denominated in EUR. The clients get a discount from the current bank Tariff for payments within the Raiffeisen Group.

    Contacts and assistance

    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Yettel)

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