Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank.
17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Yettel-Yettel depending on customer individual plan.


Business centers for small enterprises

We set up 23 specialized Business Centers in order to be closer to you at any time and to support the successful implementation of your projects.

Find the nearest business center

Small Business


Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000


+359 882 894523



Tariff for Legal entities and Sole traders

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

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Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


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    Credit Mastercard Business

    You are an owner of a small business or a freelancer - facilitate your work with Mastercard Business!

    Mastercard Business is a credit card that gives access to a company credit limit. An unlimited number of Mastercard Business cards can be issued to your company employees to pay for their business expenses with the cards.


    • Manage your company expenses

      Pay with the business card to contractors and partners in their retail outlets and on the Internet. Book tickets, hotels and everything needed for your business trips. For every card transaction you get comprehensive information in the monthly statement that may be electronic or on paper.

    • Make contactless payments

      Your card needs only to touch the POS terminal and you can make a contactless payment; no PIN is required for small purchases up to BGN 100.

    • Take advantage of a grace (interest-free) period of up to 50 days

      You pay no interest on card purchases if you repay the whole debt until the due date for repayment in the monthly statement.

    • Attractive loyalty programme

      For every BGN 1 in the country you get 1 point. You can exchange the points for money on the card at any time via Raiffeisen ONLINE or at a Raiffeisenbank’s office at a ratio of 100 points = 1 BGN.


    Кредитна карта Mastercard Business Кредитна карта Mastercard Business

    • International credit card

    • Currency

      BGN or EUR

    • Additional cards

      Possibility to issue an unlimited number of cards to the company credit limit

    • Use of the card

      For purchases at a POS terminal at retail outlets and on the Internet, for bookings, reservations, cash withdrawals at ATM or POS all over the world.

    • Grace period

      From 20 to 50 days for purchases

    • Interest (on annual basis)

      18.9% only on the used amount for the period of use

    • Basic fees

      There is a monthly service fee of BGN 6.30 for the first card and BGN 4.30 for the next cards

    Submit a request for Mastercard Business

    At the nearest office of Raiffeisenbank.


    Different methods of repayment

    • Automatic repayment through direct debit
    • Through Raiffeisen ONLINE
    • Deposit at an office
    • Transfer
    • Using

    Minimum monthly repayment

    5%, minimum BGN 10

    Additional services

    • SMS/E-mail notification

      You receive a free SMS or e-mail for each transaction with information of the purchase/withdrawal/repayment value and the available balance.

    • Secure online payments

      You have a free registration in the Mastercard SecureCode programme and receive an SMS with a dynamic code for confirmation of purchases with online traders participating in the programme.

    • Automatic repayment

      You can request automatic repayment by direct debit from a bank account in BGN including from an account with another bank.

    • Free insurance

      You get free Card Protection and Travel Assistance insurance.

    Contacts and assistance

    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Yettel)

    Help and support

    24 hours assistance for bank cards and POS

    Phone: (+359 2) 962 41 02
    Fax: (+359 2) 962 78 59

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