Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank.
17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Yettel-Yettel depending on customer individual plan.


Business centers for small enterprises

We set up 23 specialized Business Centers in order to be closer to you at any time and to support the successful implementation of your projects.

Find the nearest business center

Small Business


Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000


+359 882 894523



Tariff for Legal entities and Sole traders

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

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    DigiPOS is an innovative service for accepting contactless payments on a mobile device. When you install the DigiPOS application, your phone will turn into a POS terminal.


    • A convenient and secure solution for accepting payments

    • Easy to use and manage

    • A short time between applying for the service and getting to use it

    • No cables or additional devices necessary

    • Everywhere with you


    • Contactless payments

      DigiPOS allows you to accept contactless payments made with Maestro, Visa and Mastercard cards.

    • Reimburse cardholders

      You can reimburse cardholders in case of a refusal of a good or service.

    • Web portal

      You receive access to a web portal where you have full information for the operations on DigiPOS, manage your terminals and you create users (cashiers) for easier reporting.

    All you need is:

    • A mobile device with operating system Android (version 10 or higher) and supporting the NFC technology.
    • Internet connection (mobile data or WiFi)

    Contactless payments

    Accept contactless payments in few easy steps:

    1. Visit your nearest branch.
    2. Install the DigiPOS application.
    3. You are ready to accept payments.

    Contacts and assistance

    Call Center

    0700 10 000 (Vivacom)
    17 21 (A1 and Yettel)

    Help and support

    Phone: (+359 2) 962 41 02
    Fax: (+359 2) 962 78 59


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