Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000



Branches and ATMs

Find the nearest office or ATM

Call Center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)


Working hours

Monday - Friday: 8:00 a.m. - 8:00 p.m

Saturday: 9:00 a.m. - 3:00 p.m.

Card and POS terminals assistance

24 hours bank cards and POS terminals assistance center


0700 10 000 (Vivacom)

17 21 (A1 and Yettel)

(+359 2) 962 41 02


(+359 2) 962 78 59

0700 10 000 calls for Vivacom subscribers are at the price of local call for people calling from all around the country - the difference between long-distance and local call is covered by Raiffesienbank.
17 21 calls for subscribers of mobile operators A1 and Telenor are at the price of internal call/within the same network – A1-A1 or Yettel-Yettel depending on customer individual plan.


Business centers for small enterprises

We set up 23 specialized Business Centers in order to be closer to you at any time and to support the successful implementation of your projects.

Find the nearest business center

Small Business


Sofia 1407, 55 Nikola Vaptzarov Blvd, EXPO 2000


+359 882 894523



Tariff for Legal entities and Sole traders

General Conditions and Forms

General Conditions and Forms for Legal entities and Sole traders.

All documents


Notifications from the bank about changes in products and services - interest, fees and commissions, loans, deposits.

All notifications


Saved pages

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    Viewed pages

    List of last viewed pages.

    Raiffeisenbank (Bulgaria) EAD provides its customers with information about account balances and movements as follows:

    On paper

    Statements of account and debit/credit advices can be provided by the Bank on a daily, weekly or monthly basis, according to your requirements; statements/advices in English language are also available; statements and advices are available after 9.00 a.m. on the next banking day in the Bank or can be sent to the Customer by registered mail once a month; there are no additional charges for the service.

    By phone/fax

    By subscription to the Phone/Fax Automatic Bank Information System, and dialing an identification code from your telephone set; updates on the actual and disposable account balances are available, updating occurs automatically every 60 minutes. Two days history record on the account are also available by fax.


    By using ELBA International (MultiCash 3.0) – a software product, which the Bank offers to customers for electronic banking; customers have direct access 24 hours a day 365 days a year to all information regarding account postings and balances; information is being updated every 60 minutes.

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